Privacy Policy Kristalan World

Kristalan World, based in Belgium, is responsible for the processing of personal data as outlined in this privacy policy.

Kristalan World considers careful processing of personal data to be of the utmost importance. Personal data is processed and protected with great care. In processing, we adhere to the requirements of the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect and use your data in accordance with the GDPR.

In this Privacy Policy, we explain what personal data we collect and use and for what purpose. We recommend that you carefully read this Privacy Policy. This Privacy Policy applies to our website, https://www.kristalanworld.com, and related websites and services.

This Privacy Policy was last updated on: 10/20/2023.

Use of Personal Data

When you use websites and related services provided by Kristalan World, you may share personal data with us. We collect and use personal data that you or your company directly share with us. We will not use the personal data for purposes other than those described in this statement unless you have given prior consent."

Types of Data Collected

When you use our Services, we may collect the following data:

• First and last name
• Address details
• Phone number
• Email address
• IP address
• Other personal data that you actively provide, such as creating a profile on this website, in correspondence, or by phone
• Data about your activities on our website
• Data about your online behavior across various websites (for example, as this company is part of an advertising network)
• Internet browser and device type
• Bank account number

Legal Basis for Processing

In general, we process your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and/or promotional materials
• Contacting you via phone or email when necessary to provide our services
• Informing you about changes to our services and products
• Analyzing your behavior on the website to improve the website and tailor the offering of products and services to your preferences
• Kristalan World also processes personal data when we are legally obligated to do so, such as data required for tax returns.

We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.

Retention of Personal Data

We retain your personal data for as long as necessary to achieve the purposes outlined in this Privacy Statement. In general, we retain personal data of our website visitors for 24 months.

Your Rights

You have the right to access the information we process. If you wish to do so, you can contact us directly. We will ensure that we provide you with a copy of the data we process about you. It may be necessary for us to verify your identity to fulfill your request. If you believe that the information we process about you is incorrect, you can contact us to update your information. You also have the right to object to data processing. If you want us to delete your information, you can inform us at any time. You can contact us at any time regarding these requests. We will always respond promptly, in accordance with the GDPR. If you are not satisfied with the response you receive, you can lodge your complaint with the relevant supervisory authority.

Sharing with Others

We will not share your information with others without your consent unless it is necessary for the execution of the agreement you or your organization has concluded with us or unless it is a legal obligation.

Transfer of Personal Data

To achieve the purposes described in this Privacy Statement, we may transfer your data outside the European Economic Area (EEA). When this is the case, we will take the necessary measures to ensure that personal data is adequately protected. For transfers to the United States, we ensure that such a U.S. party complies with the Privacy Shield. For other transfers, we may transfer your data to a country recognized by the European Commission as providing an adequate level of protection for Personal Data.

Analytics

Data that you provide may be retained for the purpose of conducting statistical analyses, including through Phoenix Analytics and/or Google Analytics. These statistics are used to optimize the Services. This allows us to understand how our visitors use the website and, based on this information, enhance the website. Where feasible, we will pseudonymize this data

Cookies

We aim to provide you with relevant and personalized information in a user-friendly manner. For this purpose, we utilize various types of cookies on our websites. For instance, we place cookies that are essential for the site's functionality. These include features such as the ability to comment, the operation of spam filters, video playback, and caching to enhance website speed. We also employ analytical cookies that do not infringe upon your privacy.

In general, cookies are retained for the duration of the (browser) session. Furthermore, your IP address may be stored in the log files of our webserver when you use our Services. This is necessary for the proper management and security of our Services. We do not use your IP address to track or record your online behavior. Typically, we are unable to link your IP address to your name, address, or other identifying information unless you provide us with such information and continue using the same IP address.

You can opt out of cookies by configuring your web browser to no longer store them. Additionally, you can delete all previously stored information via your browser's settings.

Security

We ensure that your personal data is safeguarded against loss or unlawful processing. We have implemented the following technical and organizational measures:

• Logical access controls, use of passwords, and possibly a second factor
• Data encryption
• Pseudonymization of data
• Use of Virtual Private Servers (VPN) accessible with SSH key
• Transmissions only over SSL
• Purpose-bound access restrictions
• Monitoring of authorized authorizations

Third-Party Websites and Services

Our Services encompass activities related to providing software that enables our customers to create their own professional websites. Our customers determine what kind of data they collect on or through their websites. We process such data only on behalf of our customers. If you have questions regarding the information our customers collect on or through their website, you can contact the organization that set up the website. Our customers decide which other services or plugins they use. This Privacy Statement does not apply to such other services or plugins, nor to third-party websites visited through links. We cannot guarantee that these third parties handle your personal data securely and reliably. We recommend reading the privacy policies of these parties.